Back to Services

Our Services

Onboarding Optimization

The first 90 days determine whether a new hire becomes a long-term contributor — or another turnover statistic.

The Cost of Poor Onboarding

Research consistently shows that employees who experience a structured, supportive onboarding process are significantly more likely to stay beyond their first year — and to perform at a higher level. Yet most businesses treat onboarding as paperwork and a brief orientation. Retain360's Onboarding Optimization service helps you build a structured experience that sets new employees up for genuine success: clear expectations, early wins, strong relationships, and a sense of belonging from day one.

What You'll Walk Away With

  • A structured 30-60-90 day onboarding plan tailored to your business
  • Clear milestones and check-in points for managers and new hires
  • An onboarding checklist your team can use consistently for every new hire
  • Strategies to build early engagement and connection to your culture
  • Reduced early turnover and faster time-to-productivity

The Process

How It Works

1

Current State Review

Ben assesses your existing onboarding process — what's in place, what's missing, and where new hires typically struggle.

2

Role & Culture Mapping

We identify the key knowledge, relationships, and experiences a new hire needs in their first 90 days.

3

Onboarding Plan Design

A structured 30-60-90 day plan with clear milestones, manager touchpoints, and learning objectives.

4

Tools & Templates

Ready-to-use onboarding checklist, manager guides, and check-in conversation frameworks.

5

Implementation Support

Guidance for rolling out the new process with your managers and tracking early results.

Ready to transform your onboarding?

A great onboarding experience is one of the most cost-effective retention investments you can make.

Schedule a Free Consultation