Question 1

What does a typical engagement look like?

Accepted Answer

Every engagement starts with a discovery conversation to understand your specific challenges. From there, Ben proposes a scope of work tailored to your business — whether that's a one-time assessment, a focused project, or ongoing advisory support.

Question 2

What industries do you work with?

Accepted Answer

Retain360 primarily serves restaurants, quick-service restaurants, retail, hospitality, small businesses, and nonprofits — industries where frontline workforce challenges are most acute.

Question 3

How long does a typical project take?

Accepted Answer

It depends on the scope. A Business Health Assessment can be completed in 1–2 weeks. A full retention strategy or leadership development program typically runs 4–8 weeks. Ben will give you a clear timeline before any work begins.

Question 4

Do you work with businesses outside your local area?

Accepted Answer

Yes. Retain360 works with businesses nationwide. Most consulting is conducted remotely via video call, with on-site visits available for larger engagements.

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